At Vilacita, we respect and protect the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
Information We Collect
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Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
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Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.
How We Use Your Information
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Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and delivery.
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Customer Service: Your information helps us respond to your inquiries, provide customer support, and address any issues or concerns.
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Marketing and Communications: With your consent, we may send you promotional emails, newsletters, and other marketing communications. You can opt out of these communications at any time.
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Website Improvement: We analyze usage data to improve our websiteās functionality, user experience, and overall performance.
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Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
How We Share Your Information
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Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. These providers are obligated to protect your information and use it solely for the services they provide.
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Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Vilacita Luxury Silver Handicraft, our customers, or others.
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Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner as part of the transaction.
Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to access, correct, update, or delete your personal information. You may also object to or restrict the processing of your data. To exercise these rights, please contact us at sales@vilacita.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at sales@vilacita.com. We are committed to addressing your inquiries and resolving any issues to your satisfaction.